Privacy Policy
A legal disclaimer
Last updated: January 2026
Qi Wellness Co (“we,” “us,” or “our”) is committed to protecting the privacy, confidentiality, and security of the personal information of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely through third-party payment processors)
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Order history and product preferences
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Account login details (if applicable)
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Communications you send to us (e.g., emails, inquiries, reviews)
We may also automatically collect certain technical information when you visit our website, such as:
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IP address
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Browser type and device information
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Pages visited and time spent on our website
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Cookies and similar tracking technologies
2. How We Use Your Information
Qi Wellness Co uses personal information for the following purposes:
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To process and fulfill orders and payments
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To provide customer support and respond to inquiries
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To deliver products, services, and updates
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To improve our website, services, and customer experience
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To send marketing communications (where consent has been provided)
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To comply with legal and regulatory requirements
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To prevent fraud and maintain website security
We only collect and use personal information that is reasonably necessary for these purposes.
3. Consent
By providing your personal information to Qi Wellness Co, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.
4. Disclosure of Information
We do not sell or rent your personal information.
We may disclose personal information to trusted third parties only as necessary, including:
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Payment processors
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Shipping and logistics providers
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Website hosting and analytics providers
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Marketing and email service platforms (with consent)
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Legal or regulatory authorities when required by law
All third parties are required to protect your information and use it only for authorized purposes.
5. Data Storage and Security
Qi Wellness Co takes reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.
Security measures may include:
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Secure servers and encrypted data transmission
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Restricted access to personal information
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Use of reputable third-party service providers
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Regular review of data protection practices
Despite these measures, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance functionality, analyze traffic, and personalize user experience.
You can modify your browser settings to refuse cookies or alert you when cookies are being used, though some website features may not function properly.
7. Access and Correction
You have the right to request access to your personal information and to request corrections if it is inaccurate or incomplete.
Requests can be made by contacting us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. Qi Wellness Co is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies before providing personal information.
9. Changes to This Privacy Policy
Qi Wellness Co reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Qi Wellness Co
Email: qiwellnessco@gmail.com